Affinity Water operates a free Priority Services Register, which helps Affinity Water know which of their customers may require extra help, perhaps due to visual impairment, hearing difficulties or medical conditions.
You can also register for their password scheme, so that any time a member of Affinity Water staff visits your home they will tell you the password to confirm they are genuine.
Information about the Register is available on the Parish Council’s noticeboards; and from Affinity Water by telephoning 0345 357 2406 or visiting their website: https://www.affinitywater.co.uk/priority-services